Understand workspace credits and top-ups

How Reia uses the shared workspace credit balance.

Written By Reia

Last updated 2 minutes ago

Reia uses one shared credit balance for the workspace.The same balance applies across chat, storage, file uploads, file processing, and live deals.Processing a file can take credits because Reia prepares pages, tables, and document context for source review, briefs, and Agent questions. The shared balance lets the whole workspace draw on that prepared context.## Billing accessOpen Settings, then Billing, to review Workspace credits. Workspace admins and owners can top up credits and manage the payment method.If you do not see Top up or Manage payment method, ask a workspace admin or owner to add credits.## Usage and activityAdmins and owners can use Usage to understand where credits went. You can review 7d, 30d, or 90d periods and start with the Feature view for a quick explanation. Keep the review focused on visible workspace activity and support context.Use Credit activity for recent charges, credits, and released holds. Use Top-ups for recent payment activity.If uploads or processing stop because credits are low, top up the workspace and retry the action.