Manage billing, top-ups, and payment methods

How workspace admins and owners manage shared credits.

Written By Reia

Last updated About 3 hours ago

Billing uses one shared credit balance for the workspace. Workspace admins and owners can add credits and manage the payment method.

Open Settings, then Billing.

Balance

The Balance section shows current Workspace credits and the product areas that use the balance. The same balance applies across chat, storage, file uploads, file processing, and live deals.

Add credits

  1. Enter a USD amount in Top up amount.
  2. Use an amount between 5.00 and 5000.00.
  3. Select Top up.
  4. Complete checkout.
  5. Return to Reia and confirm the updated balance.

If you select Manage payment method, Reia opens the payment portal for the workspace. Use it to review or update payment details when that action is available.

Access and checkout

If you do not see Top up or Manage payment method, your role may not manage billing. Ask a workspace admin or owner to add credits or update the payment method.

If checkout is canceled, no credits are added. If checkout succeeds, Billing reopens with the updated balance.