Add credits and manage payment methods
How workspace admins and owners top up the shared credit balance.
Written By Reia
Last updated About 2 hours ago
Workspace admins and owners can add credits and manage the workspace payment method from Billing.
Open Settings, then Billing.
Balance
The Balance section shows current Workspace credits and the product areas that use the balance.
The same balance applies across chat, storage, file uploads, file processing, and live deals. File processing can use more resources than uploading because Reia prepares documents for source references, file briefs, and Agent work.
Add credits
- Enter a USD amount in Top up amount.
- Use an amount between 5.00 and 5000.00.
- Select Top up.
- Complete checkout.
- Return to Reia and confirm the updated balance.
If you select Manage payment method, Reia opens the payment portal for the workspace. Use it to review or update payment details when that action is available.
Access and checkout
If you do not see Top up or Manage payment method, your role may not manage billing. Ask a workspace admin or owner to add credits or update the payment method.
If checkout is canceled, no credits are added. If checkout succeeds, Billing reopens with the updated balance.