Recover from document save conflicts

What to do when a working document shows conflict or error.

Written By Reia

Last updated About 2 months ago

Working documents save automatically while you edit. You can also save with Cmd+S on Mac or Ctrl+S on Windows and Linux.

Save states

The editor header shows the current save state.

State	Meaning
Saved	The latest edits are saved.
Unsaved	Local edits still need to save.
Saving	A save is in progress.
Rebased	Another saved update was applied while keeping your draft.
Conflict	The document changed elsewhere before your edit saved.
Error	The document did not save.

Recover

If you see conflict, stop editing that document. Use Reload when it appears, or refresh the workspace and reopen the document. Review the latest text before continuing.

If you see error, wait a moment and try saving again. If the status stays on error, refresh the workspace, reopen the document, and confirm your latest edits.

If a teammate is editing the same document, coordinate before continuing. For high-stakes memo sections, keep edits small and review the saved text before moving to the next section.

Contact support if a document repeatedly shows conflict or error after refresh.